Wonderful Opportunity for hospitality industry professionals to join Sheraton Dubai Creek Hotel & Towers Dubai

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Posting Date : Jan 22, 2018
Job Number : 17001I3S
Job Category :  Rooms and Guest Services Operations
Brand : Sheraton Hotels & Resorts
Schedule : Full-time
Relocation : No
Position Type : Non-Management/Hourly

Job Summary
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
Secure payment; activate/reissue room keys.
Ensure rates match market codes, document exceptions.
Verify/adjust billing for guests.
Communicate to appropriate staff when guests are waiting for an available room.
Advise guest of messages. Clear departures in computer system.
Coordinate with Housekeeping to track room status and guest concerns.
File guest paperwork or documentation.
Operate telephone switchboard station.
Run and check daily reports, contingency lists, and credit card authorization reports.
Supply guests with directions and information.
Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction.
Arrange transportation for guests/visitors.
Count and secure bank at beginning and end of shift. Cash guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change.
Notify Security of any reports of theft.

How to Apply : Rooms and Guest Services Agent   CLICK & APPLY NOW HERE

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