Ajman Hotel is one of the leading hotel in Ajman seeking Guest relation officer.

Guest Relation Officer Job

About the Company : Ajman Hotel is only a 30-minute drive away from the buzz of downtown Dubai and 20-minutes from Dubai International Airport. Ajman is the smallest of the seven Emirates and a true yet undiscovered gem in the mystical UAE, with a lot of secrets left to be uncovered.

Hotel Name   : Ajman Hotel.
Job Location : Ajman
Nationality    : Any
Gender          : Both
Benefits         : Free Hotel Recruitment with Visa and Air Ticket + Food & Accommodation + Transportation + Medical Insurance

Guest relation officer Job Responsibilities : 

* Communication of hotel & company philosophy and internal hotel representation.
* Managing amenities costs and assisting FOM in monthly P&L preparation
* Taking active part in renewing/refreshing guests amenities together with Executive Chef when necessary
* Taking the responsibility of week days MOD shifts
* Room assignment for all VIPs and room check prior their arrivals
* Have an in-depth knowledge of the hotel and the geographical layout of the city / surroundings.
* Reply to guest letters and queries
* Knowledgeable about all VIPs in-house, hotel functions and special events.

* Collect as much feedback information on VIPs as possible (on daily basis) by checking e.g. Google, * Opera PMS company wide, briefs and distribute this information within the hotel to all relevant departments by e.g. daily guest fact sheets/reports, newsletter, etc. and ensure information is updated in the guest profile.
* Communicate all VIP arrivals to General Manager and other HODs
* Welcome, facilitate and bid farewell to as many guests as possible.
* Top VIPs MUST be welcomed upon arrival, escorted to their room and bid farewell upon departure.
* Liaise with FOM and GM, to prepare tailor made guest itinerary for Top VIP’s when appropriate and coordinate VIP greetings and departures – ahead of time.
* Obtain as much information about a guest’s stay to be entered in the guest history.
* Welcome visitors to the hotel; assist with general information, internal promotions and directions.


To fill the position, one of the following is required:
* Minimum of 2 years of experience in a guest facing position in Front Office or Guest Relations preferably in an international five star hotel.


Include the skills the candidate must have to fill this position
* Supervisory skills
* Luxury Hotel Experiences
* Good Communication skills
* Knowledge of hotel operations & Computer systems
* General knowledge of tourist and business related information
* Knowledge of hotel products and services
* Knowledge of VIP welcoming protocol


* Ability to work and communicate in a multinational environment:
* German – excellent oral and written skills (as applicable)
* English – good oral and written skills
* Additional language – beneficial

How to Apply for Guest relation officer Job at Ajman Hotel UAE?

To apply for the above positions, please send your full CV/resume to : brighton.shereni@hotelajman.com

Also Check : Front Office Manager Jobs at Hotel Ajman UAE | Free Visa, Air Ticket, Stay
Disclaimer : Jumbocareers.com is neither an emoloyer or any recruitment agency. Team Jumbocareers is not involved in any stages of recruitment for the job posts mentioned in our web pages.

Enjoy your job hunt... And get placed at right space.. All the best wishes